Secret Bay Best Rate Guarantee
Book directly via Secret Bay and receive the best rate and booking experience, guaranteed.
The beauty of a stay with Secret Bay is the ability to customize your experience. With in-villa dining and access to Dominica’s best guides, we have the ability to curate your dream vacation—and it all begins here. When you book directly via Secret Bay concierge, you get:
- Best available nightly rate
- Travel concierge for assistance finding the most cost and time-effective flights
- Extensively personal and tailored service, both prior to and throughout your stay
- The advantage of arranging adventures and experiences before your arrival
- The ability to coordinate an individualized pre-stocked kitchen, the exact firmness of your pillow and more
- The most flexible cancellation terms
Booking directly with Secret Bay guarantees your best rate and booking experience. If you find a lower qualifying rate within 24 hours of making your reservation, we will match the lower rate.
Standard Rates starting at US$987/night
Rates Information
General
- All rates are per night, double occupancy.
- All rates include full breakfast.
- All rates and inclusions are based on double occupancy in one bedroom villas and quad occupancy in two bedroom villas.
- An extra person charge of $120 US dollars per person, per night inclusive of taxes applies to each additional guest 12 years and over.
- Rates are quoted in US dollars and are subject to a net tax of 20% (which includes 10% Government tax and a 10% gratuity).
- Credit Cards may be charged in local currency (EC dollars) at the exchange rate of the day.
- Rates include full use of the Secret Bay site and amenities, including kayaks, paddle boards, snorkeling and swimming gear. The villas are equipped with smart-home technology, high-speed Wi-Fi access, audiovisual system, cable television, Apple TV and Netflix, books and games as well as daily international newspapers on your villa Kindle.
- For stays of 7 nights or more, airport transfers are complimentary.
- All accommodation is non-smoking.Rates and packages are subject to change.
- To inquire on available dates or make an online reservation, please click here.
Minimum Stay
- For stay from January 7, 2024, rates are quoted for a minimum stay of 3 nights in our Low Season, 4 nights in our Pre-Festive and Mid Seasons, 5 nights in our High Season and 7 nights in Festive Season.
- If you would like to stay at Secret Bay for less than 3 nights, please contact us and we will do our best to accommodate you.
- If you are interested in a longer stay or group stay, please contact us directly for a quotation.
- If you are interested in renting out an enclave or all of Secret Bay for an exclusive and intimate wedding, family reunion or special occasion, please contact us directly for a quotation.
Reservation Deposit
- A 3-night deposit is required to guarantee a reservation. For 10+ night stays, a 50% deposit is required.
- The reservation deposit is non-refundable for bookings on flash sales, seasonal promotions or discounted rates.
Payment Options
- We accept all major credit cards.
Children
- Children under 16 years are welcome in all villas at Secret Bay with a signed liability waiver from an accompanying parent or guardian, subject to villa maximum occupancies.
- Effective July 8, 2024, Bwa Denn Kitchen will offer casual gourmet dining for families with children under 16 years and rooftop fine dining and cocktail lounge for adults only (16+ years). Zing Zing Restaurant, Bar & Lounge will open seasonally and for group dining.
- Children under 16 years accompanied by a parent or guardian are welcome yearround at Botanica Chef’s Table & Organic Garden, Gwiyavyé Lap Pool, Zamann Watersports Hut and Tibay Beach.
- Children 12 and under enjoy 50% off meal plans.
- Children 4-11 years receive 50% off the extra person charge per night, if sharing with 2 adults.
- Children 3 years and under Stay & Eat Free.
Airport Transfers
- Airport transfers are complimentary for all stays of 7 nights or more. Otherwise transfers are US$180 roundtrip or US$90 one-way, per vehicle
Pre-Arrival Questionnaire
- Every Secret Bay stay is custom curated to guest preferences. When you make a reservation with us, you will therefore receive a short questionnaire by email so that you can let us know your needs, desires and expectations – and we can prepare for your stay here. With perfect food, exciting days out and all the little details thought out for you, all you have to do is relax and enjoy a holiday that you will remember forever.
General Terms
- We ask for 90 days’ notice should you wish to cancel or modify your stay at Secret Bay, with the exception of the Great Escape season where the required cancellation or modification notice is extended to 120 days.
- For cancellations or modifications less than these notice periods, the reservation deposit is non-refundable.
- For cancellations or modifications made within 21 days of arrival (45 days if your stay falls within the Great Escape season), the full amount of the reservation will be charged as a cancellation fee. This cancellation fee will also be applied to early departures or “no shows”.
- In all cases, if we are able to sell your cancelled dates for the same rate, the full cancellation fee will be applied to a future stay.
- Secret Bay encourages all guests to acquire travel insurance.
Secret Bay All-Weather Guarantee
Weather and Travel Delays
- In the event of an official airline or ferry delay or cancellation for whatever reason resulting in guest arrival a day or more later than planned, Secret Bay will offer guests a voucher for an extended or future stay based on availability for an equivalent villa and number of nights missed at Secret Bay for a maximum of 2 nights, after which the prevailing rates will apply. For in-house guests waiting for the next available return flight, Secret Bay will extend the stay based on availability at the same rate confirmed on the original reservation.
- All vouchers for future stays are valid for one year from the original stay date.
- Guests are advised to acquire comprehensive travel insurance to safeguard against such unexpected circumstances.
Hurricane Guarantee
- In the event of an official tropical storm or hurricane warning issued for the island of Dominica resulting in closed airports or cancelled airline or ferry schedules, Secret Bay will waive the cancellation fee and apply the full deposit to a future stay.
- All vouchers for future stays are valid for one year from the original stay date.
- Guests are advised to acquire comprehensive travel insurance to safeguard against such unexpected circumstances.