Secret Bay Best Rate Guarantee
Book directly via Secret Bay and receive the best rate and booking experience, guaranteed.
The beauty of a stay with Secret Bay is the ability to customize your experience. With in-villa dining and access to Dominica’s best guides, we have the ability to curate your dream vacation—and it all begins here. When you book directly via Secret Bay concierge, you get:
- Best room rate
- Travel concierge for assistance finding and booking the most cost and time-effective flights
- Extensively personal and tailored service, both prior to and throughout your stay
- The advantage of arranging adventures and experiences before your arrival
- The ability to coordinate an individualized pre-stocked kitchen, the exact firmness of your pillow and more
- The most flexible cancellation terms
Find a lower qualifying rate within 24 hours of making your reservation and we’ll not only match the lower rate but give you an additional 10 percent off your room rate.
*Rates starting at $346 per night.
- All rates are per night per unit.
- Rates are quoted in US dollars and are subject to a net tax of 20% (which includes Government tax and a 10% gratuity).
- Credit Cards are charged in local currency (EC dollars) at the conversion rate of 2.7169.
- Rates include full use of the Secret Bay site and amenities, including mountain bikes and kayaks, paddle boards, snorkelling and swimming gear. The villas are equipped with high-speed Wi-Fi access, audiovisual system with iPod dock, cable television, books and games as well as daily international newspapers on your villa Kindle. For stays of 6 nights or more, airport transfers and a lovely Welcome Dinner are complimentary.
- All accommodation is non-smoking.
- Rates and packages are subject to change.
- To make an online reservation or inquire on available dates, please click here.
- Rates are quoted for a minimum stay of 3 nights in our Caribbean Spring, Island Summer and Autumn Breeze Seasons, and a minimum stay of 5 nights within the Great Escape and Warm South seasons. Complimentary airport transfer and welcome dinner are for stays 5 nights and longer.
- If you would like to stay at Secret Bay for less than 3 nights, please contact us and we will do our best to accommodate you.
- If you are interested in a longer stay or group stay, please contact us directly for a quotation.
- You can also rent out all of Secret Bay for an exclusive and intimate family reunion or special occasion. Secret Bay can accommodate a total of 19 people. Please contact us directly for a quotation.
- A 3-night deposit is required to guarantee a reservation. For 10+ night stays, a 50% deposit is required.
- We accept all major credit cards.
- Children over the age of 7 years old are welcome in the two-bedroom Zing Zing Villa, while children 16 years and above are welcome in the other one-bedroom villas and bungalows subject to the maximum occupancy of two persons.
- Airport transfers are complimentary for all stays of six nights and more.
- At Secret Bay there is no set menu. Everything you choose is à la carte and will be tailored especially for you. When you make a reservation with us, you will therefore receive a short questionnaire by email so that you can let us know your needs, desires and expectations – and we can prepare for your stay here. With perfect food, exciting days out and all the little details thought out for you, all you have to do is relax and enjoy a holiday that you will remember forever.
- We ask for 60 days’ notice should you wish to cancel your stay at Secret Bay, with the exception of the Great Escape season where the required cancellation notice is extended to 90 days.
- For cancellation notifications less than these notice periods, the reservation deposit (minimum 3-nights) will be charged as a cancellation fee. This cancellation fee will also be applied to early departures.
- For cancellations made within 14 days of arrival, the full amount of the reservation will be charged as a cancellation fee.
- In all cases, if we are able to sell your cancelled dates for the same rate, the full deposit will be applied to a future stay.
- Secret Bay encourages all guests to acquire travel insurance.
- Credit Card refunds due to reservation cancellations are subject to a 5% processing fee.
Weather and Travel Delays
- In the event of official airline or ferry delays or cancellations for whatever reason resulting in guest arrival a day or more later than planned, Secret Bay will offer guests a voucher for an extended or future stay based on availability for an equivalent unit and number of nights missed at Secret Bay, for a maximum of 2 nights, after which the prevailing rates will apply. For in-house guests waiting for the next available return flight, we will extend the stay based on availability at the same rate confirmed on the original reservation.
- In the event of an official tropical storm or hurricane warning issued for the island of Dominica resulting in closed airports or cancelled airline/ferry schedules, Secret Bay will waive the cancellation penalty and apply the full deposit to a future stay.
- All vouchers for future stays are valid for 1 year from the original booking date.
- Guests are advised to put proper travel insurance in place for such unexpected circumstances.