Genuine Hospitality: Featured Staff Member

featured staff member genuine

As our guests have pointed out: “the gem about Secret Bay besides the beaches and the villas are the wonderful staff who work there” – “a staff that defines personalised service”.  Our featured staff member in this newsletter is our “simply amazing” concierge Anna, who has been singled out by many guests for “service that is beyond 5-star”.  “Anna is probably the most attentive and warm human being to fill this job that I have ever come across – she truly is a marvel. She will arrange day trips, hikes, restaurant bookings, car rentals or anything else you might dream up.”  Her refrain to guests is “you have my undivided attention until you are happy” – and they are! Fancy being “thoroughly spoilt”? Make your reservation with Anna now!  (Photo by Deborah Castillo)