The Secret Bay Difference: Five-Star Service at its Most Personal
Evolving beyond shared common spaces and one-size, all-inclusive molds, Secret Bay offers luxury residential-style villas that serve as your home away from home—one where space and seclusion provide the ultimate in comfort and discreet five-star service provide a peerless island escape.
Set high above on a cliff-top overlooking the Caribbean Sea, Secret Bay is just steps from all that Dominica’s unspoilt land has to offer, including two secluded beaches, the magical Cario River, an awe-inspiring sea cave and two distinct microclimates. Here, both within our gated confines and beyond resort grounds, guests indulge in an entirely distinct high-touch experience marked by an inherent aura of romance, well-appointed accommodations and amenities, and, of course, our extensively personal and tailored services.
“Everything from the staff’s deference to the manner in which they interact and serve reinforces the sense that you are home.” – Greg H, Guest
Meet Your Personal Villa Attendant
Here, personal villa attendants tend to your every need and want throughout your stay, from crafting breakfast daily to your specifications to nightly turndown service. Even before guests set foot in Dominica, Secret Bay thoughtfully prepares for each individual’s most luxurious visit via a detailed questionnaire that is sent to guests prior to their stay.
Whether it’s stocking the villa’s fridge with your favorites, pre-loading the villa Kindle with your pool-side read or Netflix account with the series that you’re currently binge-watching, scheduling a guided canyoning tour for the afternoon or our chef introducing you to island fare with a cooking class experience in the privacy of your own villa kitchen, enjoy as much inconspicuous service and privacy as you desire—all at a simple text or call via your villa iPhone.
The Ultimate in Customised Service
Upon arrival at Secret Bay, guests are delightfully surprised to find that, instead of the typical front desk experience, they are welcomed to the resort with an in-villa check in guided by by our skilled concierge Lenita Norris. Lenita and her guest services team are prepared to assist with everything you could want and beyond, from recommending excursions and planning a curated itinerary with the perfect balance of adventure and relaxation, booking decadent spa treatments or intimate wellness classes, making dinner reservations or suggesting luxuries you hadn’t dreamt up yet.
Providing a five-star level of service, from villas that are fully-equipped with modern facilities to our warm, full-time staff who is always discreetly on call to accommodate your every need, Secret Bay offers a beautiful equilibrium between feeling at home and in the utmost luxury.
